In the wave of continuous promotion of smart city construction, the Shenzhen Municipal Bureau of Industry and Information Technology has released the "City + AI" Application Scenario List (Fourth Batch), demonstrating the strong trend of deep integration of artificial intelligence technology and urban construction. Shenzhen, this pioneer city of technological innovation, takes this opportunity to once again lead in the field of "AI + public services". As the core hub of cultural dissemination, libraries have become a key position for AI technology empowerment and have ushered in a new chapter of intelligent upgrading.
The "AI Digital Human Holographic Screen" carefully created by Seaever made a stunning appearance in the core area of Shenzhen Library, opening a new experience journey of intelligent services for readers. Relying on cutting-edge AI-driven technology, the system presents digital people with lifelike holograms to carry out natural, smooth, friendly and friendly interaction with readers. It has multi-modal output capabilities and integrates diverse service forms such as voice, text and video to meet the personalized needs of different readers in an all-round way. It is estimated that the annual service attendance can reach 2-30,000, providing considerate and auxiliary services for the majority of readers efficiently and conveniently, and becoming an indispensable and important support for the construction of smart libraries.
The application scenarios of AI digital people in Shenzhen libraries are extensive and in-depth. In terms of business consultation, it relies on its strong knowledge reserve and intelligent algorithms to accurately answer readers' questions, whether it is book retrieval, activity consultation, or collection inquiry. At the same time, digital people are deeply integrated into the library service system, significantly improving the efficiency of cultural communication through intelligent display means. It seamlessly connects to telephone hotlines, websites, WeChat consultation and other channels to achieve unified standard question and answer services, and builds an intelligent copywriting platform to help librarians create efficiently, and promotes the transformation of libraries from traditional knowledge treasure houses to modern smart service platforms.
In terms of reader service details, digital librarians are full of highlights. The human-computer interaction system constructed based on advanced large language models and virtual digital human technology is like a super employee of the library. It greets readers actively and enthusiastically, and provides personalized reading recommendations by combining readers' interests and library collections. In the book retrieval and recommendation link, it can not only display co-occurring books according to readers' viewing of books but also give accurate recommendations by integrating borrowing records. With the help of AI visual recognition and big data matching, the book borrowing and returning recommendation function also provides convenience for readers to find their favorite books. Digital expert services focus on improving the quality and efficiency of reference consultation. Readers can ask questions in real time and conduct in-depth research and learning with the help of semantic search and knowledge graph technology. Its integration with multiple systems further expands the boundaries of knowledge services such as interlibrary loan and document delivery. Deep intelligent question answering accurately resolves doubts from massive amounts of information and comprehensively enhances readers' experience of entering the library and reading.
Shenzhen actively promotes the "city + AI" application scenario to take root, which is of epoch-making significance in the process of smart city construction. The deep penetration of AI technology has promoted the innovation of library service models and the reshaping of reader experience. Haiheng Intelligent's deep participation in it has injected strong impetus into the innovation of public cultural services. Looking to the future, Haiheng Intelligent will uphold the spirit of innovation, continue to expand the AI application territory, deeply tap the potential of cultural scenes such as museums and exhibition halls, and make every effort to promote the deep integration of AI intelligence and urban cultural services. It will light up the cultural starry sky with the light of technology, make AI a core force to empower cultural development and shape the future of urban wisdom, and lead public cultural services to a new era of intelligence and diversity.
